Registration Experience

Last Updated: Feb 25, 2019 10:59AM EST

Improved Registration Experience 

This update went live on Monday, February 25, 2019, for all registrations on LeagueApps.

After much research and design work, we are excited to release the improved LeagueApps registration experience. The updates made in Winter 2019 streamline the registration process for participants, making it faster and easier to register for a program on LeagueApps and reduces dropoffs throughout the process. 


Updated Registration Experience Preview



 

Here are the updates that were made:

  • Fewer clicks to complete a registration
  • Less text and clutter during the registration process​
  • A clearer indication of progress for each step of the registration process​
  • Upgraded User Experience and design
 

Registration Experience Guides

Youth Program Registration Experience
Adult Program Registration Experience
FAQS



 

Youth Program Registration Experience

Step 1 - Create a Parent Account
In this step, you create a Username and Password and enter details that build your parent member profile on LeagueApps. 


Step 2 - Add a Child
In this step, you create a member profile for your child. It will include details that the program requires for registration. 
 


Step 3 - Details
In this step, you will answer questions that are specific to the program you are registering for, which includes selecting a Payment Plan if available. 



Step 4 - Waiver
In this step, you will view waivers that are required for the program's registration and have the ability to accept the waiver(s) to progress with the program registration.


Step 5 - Products (optional)
In this step, you can opt to purchase a product that is offered with the program's registration. Many programs will not have this step included. 


Step 6 - Payment
In this step, you will choose a payment option. If the program is free, this step will be skipped. This is where you enter credit/debit card details, or choose to pay offline if that is offered. 


Step 7 - Confirmation
In this step, you can review your program registration details and purchase confirmation. From here you can navigate to your LeagueApps dashboard for more tools. 


 

Adult Program Registration Experience

Step 1 - Create an Account
In this step, you create a Username and Password and enter details that build your member profile on LeagueApps. 


Step 2 - Details
In this step, you will answer questions that are specific to the program you are registering for. 


Step 3 - Waiver
In this step, you will view waivers that are required for the program's registration and have the ability to accept the waiver(s) to progress with the program registration.


Step 4 - Products (optional)
In this step, you can opt to purchase a product that is offered with the program's registration. Many programs will not have this step included. 


Step 5 - Payment
In this step, you will choose a payment option. If the program is free, this step will be skipped. This is where you can enter credit/debit card details, or choose to pay offline if that is offered. 


Step 6 - Confirmation
In this step, you can review your program registration details and purchase confirmation. From here you can navigate to your LeagueApps dashboard for more tools. 



 

FAQs

How will the updated registration experience affect current programs on LeagueApps?
All current programs will be automatically upgraded to the improved registration process. The only impact this change will have is making the sign-up process simpler and faster. The update does not impact any current or future registration settings or configurations.


Can a LeagueApps account's registration experience be switched back to the old version?
The improved registration experience will be implemented for all LeagueApps accounts. It is an upgrade to our registration process, so we will no longer be supporting the older version. 


I've requested other features, where are they?
Your feedback is incredibly valuable as we further invest in the platform. In fact, direct feedback is the #1 reason why we have made these improvements to our registration process. We continually collect and share feedback to be considered for future updates, and are excited about what we have planned for 2019!
support@leagueapps.com
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